Terms of use
Website Terms & Usage Information
These Terms of Use govern access to and use of the Safe Haven Women’s Housing website.
By using this website, users agree to comply with these terms and all applicable laws and regulations.
If you do not agree with these terms, please discontinue use of the website.
This Privacy Notice explains how information may be collected, used, stored, and shared when engaging with Safe Haven Women’s Housing.
About Safe Haven Women’s Housing
Safe Haven Women’s Housing provides structured supported accommodation pathways, housing-related support information, referral guidance, and professional partnership communication.
Information provided on this website is intended for general informational and professional referral purposes only.
Website Usage
Users agree to use this website responsibly, lawfully, and respectfully.
Users must not:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access to systems or information
- Disrupt website functionality or security
- Submit false, misleading, or harmful information
- Use the website in a manner that may harm Safe Haven Women’s Housing or other users
Safe Haven reserves the right to restrict or refuse website access where misuse is identified.
Referral & Placement Information
Information provided on this website does not guarantee accommodation placement or referral acceptance.
All referrals are subject to:
- Accommodation suitability
- Risk considerations
- Support requirements
- Safeguarding assessments
- Operational capacity
- Availability
Safe Haven reserves the right to decline referrals where accommodation or support needs fall outside operational scope or safety requirements.
No Emergency Services
Safe Haven Women’s Housing is not an emergency response, crisis intervention, or emergency refuge service.
If someone is in immediate danger, call 999 or contact the appropriate emergency or safeguarding services.
For urgent domestic abuse support, users should contact local domestic abuse pathways, refuge services, police services, or safeguarding teams.
Professional Information
Information contained on this website is intended to support professional communication, referral coordination, accommodation information, and partnership discussions.
While Safe Haven aims to keep information accurate and up to date, no guarantee is provided regarding completeness, availability, or suitability for individual circumstances.
Safeguarding & Confidentiality
Safe Haven recognises the importance of safeguarding, confidentiality, and professional accountability.
Information submitted through the website may be reviewed and shared appropriately where:
- Safeguarding responsibilities apply
- Legal obligations exist
- Risk concerns arise
- Professional partnership working is necessary
Further information is available within the Privacy Notice and Safeguarding Statement.
Intellectual Property
Unless otherwise stated, website content including text, branding, layouts, graphics, and downloadable materials remain the property of Safe Haven Women’s Housing.
Content may not be copied, reproduced, distributed, or used commercially without prior written permission.
External Links
This website may contain links to external websites or third-party services for informational purposes.
Safe Haven Women’s Housing is not responsible for the content, security, availability, or privacy practices of external websites.
Users access external websites at their own discretion.
Website Availability
Safe Haven Women’s Housing aims to maintain reliable website access and functionality but does not guarantee uninterrupted or error-free availability.
Website access may be temporarily suspended for maintenance, updates, operational reasons, or technical issues.
Limitation of Liability
To the extent permitted by law, Safe Haven Women’s Housing shall not be liable for:
- Website interruptions
- Technical issues
- Loss arising from website use
- Reliance on website information
- Third-party services or external links
- Unauthorised access beyond reasonable operational control
Nothing within these terms excludes liability where exclusion is not permitted by law.
Changes to These Terms
Safe Haven Women’s Housing may update these Terms of Use periodically to reflect operational, safeguarding, legal, or website changes.
Updated versions will be published on this page.
Contact Information
For questions relating to this Privacy Notice or information handling practices, please contact Safe Haven Women’s Housing.
Email: info@the-safehaven.org
Office Area: Birmingham, United Kingdom